Hours of Work
Part-time, 20 hours per week,
Thunder Bay office based
Why Literacy? Work with purpose at United for Literacy
Canada’s literacy divide widens daily because so many people lack adequate support. Solving systemic literacy challenges is key to advancing social equity and prosperity across our country. Literacy changes everything.
United for Literacy (formerly Frontier College) is a national charity founded in 1899. We believe literacy is a right, and that every place can be a learning place. Our vision is a Canada in which everyone has the literacy skills they need to achieve their goals at school, at work, and in life. Our mission is to provide local learning support programs that change lives.
We encourage applications that reflect the diverse cultures and socio-economic backgrounds we serve at United for Literacy. In keeping with our ongoing efforts to promote equity and reflect the diversity of our organization, we encourage applications from Indigenous peoples, persons with disabilities and members of visible minorities.
United for Literacy respectfully acknowledges its Northern Ontario regional office is located on the traditional lands of the Fort William First Nation, signatory to the Robinson Superior Treaty of 1850. Our work also takes place on the traditional territory and the enduring home of the many nations within Treaty 3, Treaty 9 and the Ontario portion of Treaty 5. We acknowledge the history that many nations hold in the region and are committed to a relationship with First Nations, Metis & Inuit Peoples based on the principals of mutual respect, reciprocity, and collaboration in the spirit of reconciliation.
The Program Support position facilitates the planning, delivery, and evaluation of one or more United for Literacy community programs. This will include supporting the administrative work of the Community Coordinator in recruiting, training, and placing volunteers in multiple program sites, or directly running one or more programs themselves under a Coordinator’s supervision and guidance.
The Program Support position will work both independently and collaboratively to support the work of the Community Coordinator. This position reports to the Regional Manager – Northern Ontario.
Main responsibilities & major duties
Program Design, Implementation and Evaluation (75%)
Collaborate to design activities that respond to community needs and interests, are integrated into the community context and culture.
Competently deliver small group activities to children, youth or adults as required.
Adapt and implement a range of models.
Use a range of quantitative and qualitative methods to monitor programs and evaluate effectiveness.
Management of any volunteers assigned to program.
Community Relations, Outreach and Partnerships (25%)
Reach out and build relationships with formal and non-formal leadership, potential partners, and other stakeholders.
Encourage links among existing groups to promote literacy and to develop new or enhance existing activities that support literacy.
Communication, creativity, confidence, organizational/time management, mentor, resourceful, resilient, adaptable.
Excellent spoken and written communication.
Experience delivering and managing informal small group learning sessions.
Experience working with diverse groups, ages, with FNMI communities.
Able to think critically, prioritize, solve problems, and manage details.
Ability to work effectively with minimal supervision in a fast-paced, lively, and changing environment.
Salary of $18.00 per hour
We also offer an attractive compensation package, and a supportive work environment including:
Paid time off
15 vacation days per calendar year, pro-rated
Plus: paid time off during our seasonal closure between Boxing Day & New Year
Plus: half-days off before some statutory holidays (start your long weekend early!)
Plus: generous and compassionate wellness time allowance, and a “floating day” for personal/cultural events
Flexible work hours, remote work options (in consultation with your supervisor)
Comprehensive health, vision, and dental benefits package after probationary period.
A work environment that seeks to be open, inclusive, and fun
Staff-led groups and committees include, among others: Equity, Diversity, and Inclusion (EDI); Green Team; Internal Skills Development; and more.
Connect with colleagues from coast to coast to coast for team-wide trainings & learning.
Ready to join our team?
Please email your cover letter and resume with the subject line “Application – Program Support” to Cathy Mehagan, Regional Manager – Northern Ontario: [email protected]
We welcome applications from individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We invite applicants to request accommodation, as required, throughout the application and hiring process.
We require some of our staff to be fully vaccinated against COVID-19 to do in-person work. Exemptions for valid medical reasons will be considered.