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Regional Program Manager (Alberta)


Permanent full-time

Start Date

February 5, 2024

Application Deadline

January 10, 2024


$62,500- $70,000

Hours of Work

35 hours/week


Remove within Canada (Located in Alberta)


Why Literacy? Work with purpose at United for Literacy.

Canada’s literacy divide widens daily because so many people lack adequate support. We believe literacy is a human right. Solving systemic literacy challenges is key to advancing social equity and prosperity across our country. Literacy changes everything. United for Literacy (formerly Frontier College) is a national charity that was founded in 1899. We believe literacy is a right, and that every place can be a learning place. Our vision is a Canada in which everyone has the literacy skills they need to achieve their goals at school, at work, and in life. Our mission is to provide local learning support programs that change lives. We encourage applications that reflect the diverse cultures and socio-economic backgrounds we serve at United for Literacy.

In keeping with our ongoing efforts to promote equity and reflect the diversity of our organization, we encourage applications from Indigenous peoples, persons with disabilities and members of visible minorities. The United for Literacy team in Alberta work throughout the province without discrimination and are open to all who need may need support.

We recognize the lack of equity in education and literacy and work closely and in collaboration with local communities and authorities to lessen the impact of systemic, racial and financial barriers to literacy.

The opportunity:

In Alberta, we have programming across multiple facets of literacy and numeracy as well as across the age spectrum. Most of our urban programs take place in and around Edmonton, Grande Prairie, Calgary and Lethbridge. Currently one of our largest and most active programs is in partnership with the First Nations, Métis and Inuit Department of the Alberta Ministry of Education. With strong funding and relationship partners the opportunity for expansion exists. We are currently seeking an experienced manager to lead and pursue opportunities for development as well as retain and strengthen current relationships in the region, identify needs and gaps in services, implement initiatives, and to manage staff, programs and key relationships.

The role of Regional Manager (Alberta) is to provide management and direction to regional staff, volunteers, and programs in accordance with the mission, values, strategic/operational plans, practice standards and policies; identifies and pursues opportunities for regional growth and program development in consultation with senior staff; selects regional teams in consultation with Regional Director and/or VP, Programs and Impact; advocates for regional needs and priorities. Summer programs urban Reading Tents and Summer Literacy Camps across the province.

The Regional Manager provides direct supervision to Regional Coordinators, Camp Coordinators, Community Coordinators, Instructor Coordinators and Program Support. Indirect responsibility for Interns, Summer Students, Camp Counsellors, Outreach Workers, Program Volunteers and Placement Students. Regular travel within Alberta will be required. The Regional Manager will ideally be located in Edmonton or Calgary but exceptional candidates from elsewhere in Alberta may be considered. This position represents United for Literacy in Alberta and is part of a Western Canada team that includes operations in BC, Yukon, Alberta, Saskatchewan and Manitoba and reports to the Regional Director, Western Canada.

Your main responsibilities and major duties:

Program Management and Development (60%)
• Manage regional program budgets and stewardship of government, corporate and foundation funders
• Recruit, hire, and manage performance of all Alberta program staff
• Ensure program deliverables, impact evaluation, reporting requirements and deadlines are met
• In consultation with Senior Leadership identify, investigate, formulate, and deploy the necessary strategies to sustain/ expand operations/programs and/or generate new revenue opportunities

• Lead and support the development, implementation, and evaluation of new initiatives, plans and resources; promote knowledge sharing
• Prepare an annual program plan and budget, forecasting requirements, monitoring variances, and initiating corrective actions as required

2) People Management (20%)
• Recruit, select and develop effective team of staff and volunteer resources
• Lead and manage teams by communicating job expectations, planning for, monitoring, and evaluating performance outcomes
• Influence performance levels through ongoing coaching and feedback, while enforcing organizational values, policies, and practices

3) Stakeholder Satisfaction and Influence (20%)
• Build, manage and sustain the internal/external relationships necessary to support organizational goals
• liaising effectively with varying levels of staff, volunteers, partners, participants/learners, government, and private sector contacts
• attending and contributing at community, provincial and/or national meetings, and accurately representing the needs and interests of the organization

• Able to foster and maintain responsive relationships built on trust
• Government, private sector, community and media relations
• Knowledge of regionally relevant socio-economic issues and trends
• Proven knowledge & relationships with Indigenous communities in Alberta
• Strong people, planning and organizational skills
• Diplomacy, tact and judgement
• Resourceful and self-directed
• Excellent communication skills
• Networking, problem-solving, and decision making skills
• Performance and risk management
• Valid driver’s license and ability to travel
• 5+ years of progressive management experience
• Able to work in a complex multi-stakeholder environment with some degree of uncertainty
• Able to maintain a healthy work/life balance

We encourage strongly applicants who self identify as First Nations, Métis or Inuit and have lived experience and informed perspective of life as an Indigenous Person in Canada.

Working with United for Literacy

Salary: $62,500- $70,000
Hours of Work: 35 hours/week

In addition to your salary, you will benefit from:
• 15 vacation days per calendar year, pro-rated
• Plus: paid time off during our seasonal closure between Boxing Day and New Year’s Day
• Plus: half-days off before some long weekends (start your long weekend early!)
• Plus: generous and compassionate wellness time allowance, and a “floating day” for personal/cultural events
• Flexible work hours, remote work options (in consultation with your supervisor)
• Comprehensive health, vision, and dental benefits package after probationary period
• Employer-matched contribution to defined contribution pension plan. Eligible to enroll after one year of employment.
• A work environment that seeks to be open, inclusive, and fun
• Staff-led groups and committees include, among others: Equity, Diversity, and Inclusion (EDI); Green Team; Internal Skills Development; and more.
• Connect with your colleagues from coast to coast to coast for team-wide trainings and learning.

Ready to join our team? Please email your cover letter and resume (*cover letter will outline how your skills and

experience meet the expectations of this role and why you want to work with United for Literacy) to:
Laura Keegan, Regional Director, Western Canada
[email protected]
For subject line please address as: Regional Program Manager, Alberta – [Your Name]

Applications without a cover letter may not be considered. Please ensure an email is provided for communication away from a job site (Indeed, LinkedIn etc) Due to high number of applications we will contact you only if you are selected for an interview. We thank all who take the time to apply and appreciate the time and energy put forth in applications.

We encourage applications from individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We invite applicants to request accommodation, as required, throughout the application and hiring process.

We require some of our staff to be fully vaccinated against COVID-19 to do in-person work. Exemptions for valid medical reasons will be considered.


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