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Instructor Coordinator, Toronto

Start Date

July 2024

Application Deadline

July 12, 2024


$46,000 to $52,000

Hours of Work

Full Time, 35 hours per week


In-office Monday to Thursday. Virtual Friday, but occasionally in-office depending on program requirements.


Resumes will be considered on an ongoing basis. Apply as soon as you can.

Interviews will take place during the week of Monday July 15, 2024.

Why Literacy? Work with purpose at United for Literacy.

Canada’s literacy divide widens daily because so many people lack adequate support. Solving systemic literacy challenges is key to advancing social equity and prosperity across our country. Literacy changes everything.

United for Literacy (formerly Frontier College) is a national charity that was founded in 1899. The programs located in Tkaronto, now known as Toronto, take place on the traditional land of many nations including Mississaugas of the Credit, the Anishnaabe, the Chippewa, the Haudenosaunee, and the Wendat peoples. This territory is part of ‘the Dish with One Spoon’ wampum, a Treaty made between the Anishinaabe, Mississaugas, and Haudenosaunee, Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with multiple Mississaugas and Chippewa bands.

As settlers on this land, we acknowledge that United for Literacy played a role in promoting non-Indigenous education. This contributed to the colonization of Indigenous peoples and communities. As an education-focused organization, we’re committed to learning from our history. In our recent history (from 2005), we progressively started to hire and train members of Indigenous communities we partner with. This ensures that the local culture, language, and traditions are the heart of all educational activities offered by United for Literacy. We have also adopted the United Nations Declaration of Rights of Indigenous Peoples as a plan for reconciliation and are looking at how we can implement the calls to action outlined in the Truth and Reconciliation Commission. We will move forward in the spirit of reflection, collaboration, reconciliation, and change. 


Independent Studies is a structured literacy program for learners with mild intellectual disabilities. It is funded by the Ministry of Labour, Immigration, Training and Skills Development and the Ministry of Children, Community and Social Services. The program includes in person small group classes that are instructor-led and accompanied by one to one volunteer support. It also includes in person and online one-to-one learning sessions that are facilitated by volunteer tutors and supported by instructor.

Reading, writing, numeracy, communication, and digital skills are key components of the program and are incorporated into the curriculum created and delivered throughout the week by the Instructor Coordinator. The progress of the participants is documented and reflected in their portfolios and through diagnostic, formative and summative evaluations.

We are currently seeking a full-time Instructor Coordinator to:

- Coordinate, recruit and mentor learners

- Coordinate, create, deliver and evaluate instructor facilitated, volunteer tutor supported programs

- Develop and manage community partnerships

- Coordinate, recruit, manage, train, and mentor volunteer tutors and placement students


Overall Accountability

The Instructor Coordinator is a member of the Toronto Adult Programs team and will primarily be working with the Independent Studies program. This position reports to the Toronto Regional Manager. United for Literacy staff will provide training and mentorship to the successful candidate.


Program and Compliance (60%)

- Develop, implement, instruct and evaluate instructional programs for adult learners with mild intellectual disabilities that reflect Student Centred Individualized Learning (SCIL) principles and organizational best practices

- Customize learning plans, curriculum and programming to reflect learner strengths and needs for small group classes and one to one learning sessions

- Provide direct instruction; manage and facilitate a range of learning environments

- Coordinate resources required to ensure program effectiveness

- Manage volunteers in accordance with organizational policies

- Deliver according to annual work plan, funder commitments and budget

- Demonstrated ability to deliver and measure literacy skill development within outcomes-based programming

People Management (30%)

- Recruit, select and develop volunteer tutoring resources

- Coordinate and manage volunteers by communicating job expectations, planning for, monitoring and evaluating performance outcomes

- Identify, develop, and implement training opportunities and provide continuous mentorship to volunteers and placement students

- Influence performance levels through ongoing coaching and feedback with learners, volunteers and placement students, while enforcing organizational values, policies and practices

Relationship Management (10%)

- Build, manage and sustain external/internal relationships necessary to support organizational goals by liaising effectively with partners, volunteers , learners, management team and supporters

- Attending and contributing at meetings, and accurately representing the needs and interests of the organization

Competencies and Requirements

· Knowledge and understanding of adult education principles and practice; Teaching degree, adult education qualification, or equivalent experience is preferred

· Knowledge and understanding of developmental services, community services, and volunteer programs; Previous education and/or equivalent experiences is preferred

· Knowledge and understanding of curriculum development, learner assessment, program planning and evaluation; Previous education and/or equivalent experience is preferred

· Able to think critically, solve problems, manage risk, and manage a complexity of details

· Flexible and able to tolerate ambiguity and adapt to change

· Excellent people skills and spoken and written communication skills

· Self-directed and able to work independently or as part of a team

· Diplomacy, tact and judgement

· Ability to work a flexible schedule. You will be required to work in person on Monday evenings.

· High level of PC proficiency (MS Office Suite and MS Teams)


Additional Assets


· Familiar with the OALCF and AODA practices

· Knowledge of EOIS CaMS, and DSCIS databases and Salesforce


Working with United for Literacy


In addition to your salary, you will benefit from:

· 15 vacation days per calendar year, pro-rated

· Paid time off during our seasonal closure between Boxing Day and New Year’s Day

· Half days before a statutory holiday (start your long weekends early!)

· Generous compassionate wellness time allowance, and a “floating day” for personal/cultural events

· Comprehensive health, vision, and dental benefits package after probationary period

· A work environment that seeks to be open, inclusive, and fun

· Staff-led groups and committees include, among others: Equity, Diversity, and Inclusion (EDI); Green Team; Internal Skills Development; and more.

· Connect with your colleagues from coast to coast to coast for team-wide trainings and learning.


Ready to join our team?


Please email you cover letter and resume to:

Vanessa Wong, Regional Manager, Toronto [email protected]

Subject Line: Independent Studies – Instructor Coordinator – [Your Name]

You will be contacted if you are selected for an interview.

For more information about United for Literacy visit:

We welcome applications from individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We invite applicants to request accommodation, as required, throughout the application and hiring process

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